Harrison Xia Xiao
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Recent activity by Harrison Xia Xiao-
What To Expect From The In-Home Delivery And Set Up Of Your Peloton Bike
To help prevent the further spread of COVID-19, we will fully assemble your Bike and bring it to the entrance of your home or apartment unit. For more information on this new process, click here. ...
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Leveling Your Bike
When you receive your Bike, it will be leveled by the Delivery Technician. Over time, you may need to re-stabilize your Bike. To do this, there are 3 stabilizers underneath each base. It is importa...
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Deleting a ride
There are two ways to delete a ride from your account: On your bike: Go to your profile by selecting your username in the bottom left-hand corner of the home screen and selecting "Profile". On the...
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Accessing Other Websites on the Tread or Tread+ Touchscreen
The Tread and Tread+ touchscreen is designed to take advantage of Peloton content and does not support accessing other websites.
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Pairing Bluetooth Headphones
Before pairing your Bluetooth headphones, first, check to see if your headphones are compatible with the Peloton. To pair your Bluetooth headphones, ensure your headphones in pairing mode. Most he...
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Peloton Return Policy
Your Peloton Hardware Returning Your Peloton If you are not satisfied with your Peloton, you can request a return within 30 days after your delivery. Unless you are eligible for our Home Trial Offe...
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Peloton Tread+ Storage Temperature
The Peloton Tread+ should be used and/or stored in dry, indoor areas only. The Tread+ can be safely operated in temperatures between 32°F and 104°F (0°C to 40°C) and stored between -4°F to 140°F (-...
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Adjusting the tension screw on your pedal
Tension screws help hold your shoe securely to the pedal. As you continue to ride the bike, the screws may loosen slightly, causing your shoes to fit less tightly into the pedal when clipping in. ...
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What do I need to activate my Bike?
You’ll need either the login credentials (email and password) associated with your Peloton order or a membership activation key. At the start of the activation process, you’ll be prompted to put i...
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Troubleshooting Internet Connectivity
In order to log into your Peloton and access your profile and content, the Peloton touchscreen must be connected to your network and successfully access the internet. However, it is possible for yo...