Harrison Xia Xiao

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  • How To Use Auto-Follow On The Peloton Bike+

    Automatic resistance changes keep you fully immersed in your workout. Members can opt-in to have their Bike+ automatically adjust the resistance throughout on-demand classes based on our Target Met...

  • Adjusting Your Peloton Bike+

    You can find this tutorial on your Bike+ touchscreen in a series of videos called Peloton 101. Peloton 101 is a video library that outlines how to adjust your Bike+ for your most comfortable ride. ...

  • Fusion Playlist

    You now have the ability to "Like" tracks you hear during a Fusion workout. The "Like" button is represented by a heart icon. Once you begin to like tracks, they will populate into a Fusion curated...

  • Cleaning your touchscreen

    We recommend wiping down your touchscreen once per month using glass cleaner and a microfiber cloth for streak-free HD video.

  • Linking to Facebook

    Linking your Facebook profile allows you to post your completed ride stats and share your performance with your friends.  When you set up your Peloton Bike for the first time, you’ll have the optio...

  • How do I transfer my Digital Membership to a different device?

    There is no need to transfer your membership to different devices. You can simply log into the app on the new device using your username or email and password.

  • I am having trouble accessing classes on my Peloton iOS app

    If you are having trouble accessing Peloton content on your iOS app, we recommend restoring your purchases.  You can restore your purchases by tapping “More” on the bottom-right corner of your scre...

  • Activation Error: Factory Reset

    Though rare, you may experience an error during activation. Fortunately, this is easily resolved by completing a factory reset. To factory reset your Peloton touchscreen, please follow these steps:...

  • The right fit for cycling shoes

    Bike shoes should fit similarly to a running sneaker: not too snug, and not too loose. There should be space for your toes to wiggle and your arch should be supported.  If your heels are slipping ...

  • Peloton X Fitbit FAQs

    You can connect your Peloton and Fitbit accounts, allowing you to automatically post detailed metrics from every ride you complete to your Fitbit dashboard. It’s a great way to track your Peloton p...